Building strong relationships with customers in Schedule 1 is key to growing your business and unlocking new opportunities. The better your rapport with customers, the easier it becomes to access new dealers and suppliers, ultimately expanding your network. Early in the game, making connections is fairly simple, but as you progress through different regions, expectations rise, requiring you to be more strategic. This guide will walk you through the best ways to increase customer relationships, maintain high satisfaction, and ensure steady growth in Schedule 1.
Relationship with Customers in Schedule 1
Relationship with Customers in Schedule 1 is important. One of the biggest perks of building Friendly relationships with certain customers is unlocking new dealers and suppliers. For example, you can unlock Benji, a dealer, by befriending Chloe, Ludwig, or Beth, all of whom are in Northtown, making them easy to connect with early in the game.
As you progress in Schedule 1 and open up areas like Westville, Downtown, and the Docks, you will meet even more dealers and suppliers. To unlock them faster, focus on handling these key customers yourself instead of assigning them to your dealer, as it’ll be easier to build friendships that way.
How to Increase Relationship with Customers
To increase your relationship with your customers in Schedule 1, you need to be reliable and fair. That means consistently delivering good-quality products at a reasonable price, showing up on time, and giving them exactly what they ordered, without overcharging or cutting corners. Keep it simple, and they’ll keep coming back.
At the start of the game, most customers aren’t too picky, they’ll take what they can get. In Northtown, you can get away with selling a few lower-quality bags if necessary. But once you reach Westville and beyond, expectations rise. If you want to keep customers happy and build friendships faster, it’s best to stick to Standard quality or higher.
Be mindful of how you schedule your deliveries. If you stack too many in the same timeframe and end up missing orders, customer satisfaction will drop, making it harder to get future orders. To avoid this, space them out or plan deliveries further ahead so you have enough time to grow, bag, and organize your products. If you’re playing Schedule 1 with friends, you can even team up to speed things up and keep everything running smoothly.
Tips
- Always aim to provide at least Standard quality or higher to keep customers satisfied and build trust.
- Timely deliveries boost your reputation. Avoid missing or delaying orders, as it lowers customer satisfaction.
- Overcharging will drive customers away. Keep your prices reasonable to encourage repeat business.
- Space out orders to avoid overwhelming yourself. Scheduling deliveries too close together increases the risk of missed deadlines.
- Handle important customers personally instead of assigning them to your dealer. This speeds up the friendship-building process and helps unlock new dealers and suppliers.
- Running out of product can slow down your progress. Plan ahead so you always have enough to meet demand.
